CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
|
An awesome caring experience. I trust them and I refer the people that I love and want to keep safe to the crew at Northstar. Mary Campbell, 09/30/2026 |
Service was excellent and on time. The guys at Northstar have always been fair and honest with me. I will keep going back to them for my vehicle needs. Ken Adams, 09/28/2026 |
Thanks guys for your great service and for fixing my 4wd. Keith Keith Skidmore, 09/24/2026 |
Partners
