CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Northstar Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Northstar Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

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Staff is friendly and knowledgeable definitely are about there customers and making sure they let their customers know there options

, 05/27/2024

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Could not be happier with the service, great job

, 05/22/2024

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Excellence time and again. Thank Northstar for keeping the Truck in top shape!

, 05/16/2024

Partners

ASE (Automotive Service Excellence)
Manistee Area Chamber of Commerce
Car Care Aware
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